Just making sure i installed DeltaCopy correctly, cause the profile fails to execute.

This message was edited 6 times. Last update was at 06/23/2010 11:55:17

Hi all,

1. I am running Windows 7 x64 as the backup server behind a router. The server is using Avast antivirus and the built in Windows 7 firewall.
2. The client computer is running Windows XP Pro behind a router and McAfee antivirus in another town.

The installation when well on both sides...
1. I am assuming that when you install DeltaCopy on the client side, you need to make sure the DeltaCopy server component is not running although i don't know if it matters.

2. On the server installation side, I was not clear on which account to use when installing the service, the local system account or the local user account (my account)? I selected my account.

3. I forwarded ports 873 and 22 on the backup server's router to point to my local workstation on the network "192.168.1.5".

4. I added DeltaCopy Server to the "Allowed Programs" in the server's firewall.

I ran the schedule on the remote client but the email i get from the client is the following:

Profile rlb office documents failed to execute.

Execution log
-------------
rsync: failed to connect to www.xxxx.com: Connection timed out (116)
rsync error: error in socket IO (code 10) at /home/lapo/packaging/rsync-3.0.4-1/src/rsync-3.0.4/clientserver.c(122) [sender=3.0.4]
Error in socket I/ORsync.exe returned an error. Will try again. This is retry number 1 of 5
rsync: failed to connect to www.xxxx.com: Connection timed out (116)
rsync error: error in socket IO (code 10) at /home/lapo/packaging/rsync-3.0.4-1/src/rsync-3.0.4/clientserver.c(122) [sender=3.0.4]
Error in socket I/ORsync.exe returned an error. Will try again. This is retry number 2 of 5
rsync: failed to connect to www.xxxx.com: Connection timed out (116)
rsync error: error in socket IO (code 10) at /home/lapo/packaging/rsync-3.0.4-1/src/rsync-3.0.4/clientserver.c(122) [sender=3.0.4]
Error in socket I/ORsync.exe returned an error. Will try again. This is retry number 3 of 5
rsync: failed to connect to www.xxxx.com: Connection timed out (116)
rsync error: error in socket IO (code 10) at /home/lapo/packaging/rsync-3.0.4-1/src/rsync-3.0.4/clientserver.c(122) [sender=3.0.4]
Error in socket I/ORsync.exe returned an error. Will try again. This is retry number 4 of 5
rsync: failed to connect to www.xxxx.com: Connection timed out (116)
rsync error: error in socket IO (code 10) at /home/lapo/packaging/rsync-3.0.4-1/src/rsync-3.0.4/clientserver.c(122) [sender=3.0.4]
Error in socket I/OProfile 'rlb office documents' executed in 105110 milliseconds. One or more errors were encountered.

Can anyone help me out?

This message was edited 1 time. Last update was at 06/21/2010 20:04:49

Problem fixed.

It appears that it was either;
1. the Modify Target Path panel in the DeltaCopy client had a path that included the file name. I deleted the file name from the path and it worked.
2. I opened the port 873 in the firewall. I guess it was not enough to add the DeltaCopy.exe to the firewall.

Can i get the moderator to delete this thread.